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WEBINAR – Case Management Curriculum: Webinar 6 – Working with Difficult Cases
April 5, 2018 - 10:00 am - 11:30 am
Case management has many roles and definitions throughout social service organizations. In this series, we look at the role of case management when working with households experiencing homelessness. Difficult cases are a part of the job with case management. This webinar will dive into what makes a case difficult, how to handle exceptionally difficult cases, and staying resilient. We will look at the importance of effective supervision and case conferencing. Participants will be given tools to assist in navigating difficult cases.